CHRISTMAS HOLIDAY BREAK

After a crazy 2021, we are currently having a break over the Christmas and New Year period. Our office will return on Friday the 7th of January. Warehouse staff will still be shipping out orders and we will have very limited customer service staff during this time. We will reply to all tickets once we return.
 
We hope you have a very Merry Christmas and a Happy New Year!
 

General Shipping Policy

We take pride in ensuring that each and every order is handled with the utmost care and shipped from our warehouse to you, as quickly as logistically possible.

We charge a flat rate of $9.90 for most of Australia. Country WA and NT orders will incur a surcharge depending on the size of the item. Larger bulkier items are an exception to this and incur higher shipping costs due to the size and weight of the item. These include but are not limited to Trampolines, Cots, Electric cars etc.

  • Items under 20kg and 105cm in length are sent via Australia Post.
  • Larger items are sent with TOLL

All orders are processed immediately so please take care when entering your postal address as we are unable to change the address after payment. After your item has been shipped, we will send you an e-mail containing tracking information for your order. From there, it’s just a short wait before your Little Nation products will be delivered.

We ship orders out daily with the exception of holidays and any weekend business closures by our shipping partners. All orders are shipped in the order in which they are received. While we generally expect any given order to be shipped out within 24 hours of fulfillment, there are cases where additional fulfillment time may be required. This would include but is not limited to: back-orders, custom or special orders, out of stock products, or International orders.

Shipping estimates are as follows

  • Sydney: 1-3 working days
  • NSW Country, Melbourne, Brisbane: 2-4 working days
  • VIC country, QLD country, SA country, Tasmania, Adelaide: 2-5 working days
  • Perth: 4-6 working days
  • WA country, NT: 4-8 working days

Covid19 Update

We are shipping as normal during these uncertain times. Most orders are being delivered in the timeframes set up above however please be prepared for the occasional delays in receiving goods including split deliveries. Our couriers are taking measures to keep its staff and customers safe, this included less scanning and less touchpoints. We thank you for your patience.

If we still haven’t answered your question, please contact us here – Contact Us